Selling a home is nerve-wracking. Selling a home from far away (I live in California, the property is in Cambridge) is a nightmare. Except it wasn’t, because of Laura. At the risk of overdramatizing, I can’t find words express my gratitude for everything Laura did for me—which was pretty much everything. The obvious realtor stuff to be sure, like listing the property, running open houses, fielding offers. But more than that, Laura basically just took over. She handled every facet of the renovation. She found me a great contractor, made all the right design decisions, chose all the paint colors, supervised all the work. When some scumbag hauling company tried jacking up their fee at the last minute—they knew I was desperate—Laura drove to the property, confronted them face-to-face, forced them to back down and saved me $600 on the spot. She handled the staging herself, which ended up looking great (and again saved me a fortune). From day one, Laura had it all under control. Most important, she got me an unbelievable price for the property. The simple reason is that Laura has this amazing command of the subtleties of the bidding process. She knows exactly what to say, when to push, when to hold back. She’s great at reading buyers. She never tips her hand. Honestly—and again, not to overdramatize—it’s like watching a master class. Throughout the process I kept asking, “How much do you think we’ll get?” Her answer was always the same: “I can’t guarantee a dollar figure. But I can guarantee, no matter what, you’ll get you the absolute best price possible.” Which is exactly what happened. If you’re buying or selling a property—trust me on this—work with Laura.”

PAUL S, CAMBRIDGE, MA

“I have been working with Laura for 14 years, on residential and investment properties. I have been investing in real estate for over 30 years, in multiple cities and states. Laura is not only one of the most market- savvy realtor professionals with whom I have worked, but she also possesses an intuitive understanding of the dynamics which drive both the buyer and the seller , which has proven to be a major advantage in negotiations. She has a winning personality, and she will work tirelessly for your purchase or sale. I would, and have, recommended Laura to many clients, colleagues and friends over the years, and I recommend her to you.”

GERALD H, BOSTON

“Laura helped us buy our first home. She was our irreplaceable guide through a complicated journey. We spent over a year and a half looking for our condo and Laura was very patient with our endless questions, last minute requests and indecision. We feel that we ended up with our perfect home. She also helped us connect with great ancillary professionals (home insurance brokers, lawyers, lenders, etc.). We’ve been very pleased with the service we’ve received from them as well.”

ADAM V, BEACON HILL BOSTON

“Laura helped us sell our condo in Cambridge. One of our neighbors had worked with Laura to sell his condo one year earlier and he encouraged us to use Laura when we were getting ready to sell. I’m so glad we chose to work with Laura. She was a pleasure to work with and her local knowledge, expertise, responsiveness and negotiation skills exceeded my expectations. After a lot of hard work including preparing the property for sale, listing, open houses and negotiations, Laura was able to sell our condo for a great price. I would highly recommend Laura to anyone looking to sell a condo in Cambridge.”

GEORGE T, CAMBRIDGE, MA

“Laura is amazing. She is a genius at selling homes, and is a hard worker when it comes to finding you a home. I tell all of my friends to use her for listing their homes, even if they live outside of her geographic area of expertise, because her process for selling is just so effective. She drove the price of my home up to a cash offer, $90k over asking (for an 800 sq. ft. condo!), with no contingencies and an offer for me to rent it back until I found my new home. This was with just one day of showings – we canceled the open houses! She knows what she’s doing. She works carefully with her professional photographer to get exactly the right angles and levels of light for the photos. She carefully augments your own furniture with pieces of her own to stage it just right. If you follow all of her directions, you’re going to reap the rewards! In addition to all of this, she’s a great person and very entertaining! I cannot recommend her highly enough!”

LISA H, BROOKLINE

“Laura is fantastic. She is communicative, diligent, and beyond knowledgeable. I purchased a condo in the South End and would not have wanted anyone else other than Laura representing me in this competitive environment.”

JULIE M, BOSTON

“One of the main reasons I’m giving such high marks is that Laura actually listened to what I wanted–she didn’t try to push me to see places that didn’t fit the criteria I specified at the outset. There was never that sense of pressure, and although it took some time, it resulted in exactly what I was looking for.”

N.L. SOUTH BOSTON

“Laura recently helped us to buy a home in the South End. Working with Laura was incredibly easy. This was our first experience buying a home and she really helped to guide us through the process. Laura gave us useful and candid advice about the homes we looked at and really helped us figure out whether we wanted to make an offer and for how much. We’re really happy with our new home and would definitely work with Laura again.”

JUSTIN M, BOSTON

“Laura was the Sellers broker in a recent transaction on a home we purchased in the South End. She is top-notch. Responsive to our every need, want and desire. She met us the house countless time after the P&S so we could schedule work as soon as we closed. She cares! Truly cares.”

PHIL N, BOSTON

“In 2003, Laura rented her great south end apt to me. As an owner, she was especially responsive, and really made me feel good about writing the rent check. My (now) wife moved in next door, and in 2005, Laura helped us as first time buyers get a place that absolutely met all of our criteria (corner unit, roof deck, south end, near park, great light…) at a discount to market after us looking at several properties, and getting close to offering on another. She was incredibly patient with us and made sure we were getting what we wanted, and at the price we wanted — not just convincing us to settle to move along a sale. We loved that place and began our family in it as a home. Laura stayed close throughout, being a great South End resource when things came up, and helping us navigate home ownership and condo living. We absolutely trust her. So, when it came time this summer to sell our place, it was a no-brainer to use Laura. We were selling from afar (from London, UK) and she did everything possible to make it easy — coordinating all the details, being amazingly available, and really counselling us on how to get the best value for our home in a stable transaction. (We had a very tight deadline for closing that was driving by our need to meet the window for capital gains tax exemption.) Laura is a skillful, experienced and highly effective negotiator. At the same time she conducted herself with integrity. I am very confident we got the best possible value for our place. (Sold for 820k after we had bought it for 500k 10 years earlier…and had not invested much capital!) She put in all kinds of extra time so that we did not have to make another trip across the Atlantic for the close, or to get our furniture to storage, etc. She transformed an intense (and very significant, financially) process for us into something that we moved through with confidence and ease. I would 100% recommend Laura to anyone as a buyers or sellers agent: she knows her business, knows the South End, and represents her clients extremely effectively. (And she is nice.)”

NICK H, BOSTON

“I’ve bought 3 properties and sold one with Laura as my trusted Realtor. I met Laura at an open house in the mid-90’s, as I was beginning to look into purchasing my first condo. I immediately felt very comfortable with her, and worked with her toward the purchase of this first condo. About 10 years later, without hesitation, I went back to Laura to sell that condo, and to shop for and buy a 3-unit building. Laura was instrumental in guiding me through that process, including dealing with difficult sellers during a trying personal time in my life (my mother’s death in the midst of negotiation). A few years later, my sister and I worked with Laura to shop for and buy another 3-unit building, which was complicated by my financing (1031 exchange situation) and because it was a short sale. As always, Laura was the utmost professional, a voice of reason, and super helpful. I recommend Laura because she’s extremely knowledgeable of neighborhoods and properties in Boston, extremely low pressure, and very easy to get along with. I highly recommend her for the most novice all the way through the most experienced home seller or buyer!”

ANDY F, BOSTON

“Laura’s knowledge of the local real estate market provided me with a comfort knowing that she was working in my best interest. She has lived in the Neighborhoods allowing her to have a first hand feel for trends in value as well as speculation. I would recommend Laura to anyone interested in selling or buying real estate. She is a good listener and negotiator when it comes down to the wire….Laura is honest, trustworthy and punctual.”

ALAN G, BOSTON

“I would work with Laura on any future real estate business I have in Boston. In a field where agents are often more interested in their commission than in serving their clients, Laura is an agent I trusted to take care of my interests first. She’s smart, she has a good knowledge of the market and knows how to best represent your property.”

MONICA F, BOSTON

“I was having lunch in a South End restaurant on an early visit to the place we hoped to live and struck up a conversation with two obviously local gentlemen and asked for advice on a knowledgeable local real estate agent. Laura Spence was their first and only choice and we learned as time went on how well placed their recommendation was. Laura knows Boston as only a resident and competent real estate professional can. She took the time to understand who we were and what we were looking for in a new home. She guided us away from property that we learned later was not for us and showed us places that helped us fine tune our vision. Our choice of a garden condo needing rehabilitation was perfect and we made it an oasis. Our friendship with Laura continued and ten years later, after enjoying the blossoming of the South End Laura helped us find a new owner for the home we had enjoyed so we could move on to our new home in Rockport. We highly recommend Laura Spence to anyone buying or selling a home in her market.”

PAUL & CAROL ANNE, BOSTON

“Laura Spence is a seasoned agent in the Boston neighborhoods. Of the many veteran agents in our area, Laura stands out with her no-nonsense approach and truly honest nature. Unlike many agents, she will not waste your time. You will always win with Laura.”

KATE L, BOSTON